Are We A Fit For Your Organization?

We work with B2B organizations to help you grow and retain business.

The clients we work with are genuinely concerned about their customers, and eager to put a customer retention management program in place to:

  1. Retain existing ideal customers
  2. Grow the amount of money existing customers spend
  3. Find more customers that fit your ideal customer profile

It is essential that the clients we work with can lead the engagement of the organization, ensuring all employees have a vested interest in focusing on the customer. The Dunvegan Group can help support them with this initiative through customer service training and our executive coaching program. We make sure everyone is set up for success so that our services can make a positive bottom-line impact on your organization.

Our comprehensive process, The Dunvegan System™, ensures that the feedback from your customers is meaningful and leads to actionable recommendations that will improve your organization. We work with our clients over the long-term to ensure improvements can be made year after year.

You will be able to measure the ROI of investing in our services as a direct result of having the information necessary to attribute retained and renewed business to your business retention program!

Would you like to learn more? Please contact us, or read testimonials from some of our clients